Help Desk Official
How can we help you?
Help Desk is the fastest growing customer support solution in the blockchain and cryptocurrency industry. We take away all the hassle of hiring dozens of employees, training them, and sending them out to customers. With Help Desk you work with a centralized team that is trained to do what they do best—help you.
Our Company
The mission of Help Desk is to constantly improve our services in order to meet and exceed expectations. We focus on complete customer and client satisfaction while assisting our clients in achieving their strategic plans and company endeavors. Help Desk establishes and maintains effective communications within all communities by providing consistent, high-quality, and professional support at every contact.
Any Timezone,
Any Country,
Low Cost Price.
- Proactive, professional, and reliable services
- Variety of contact and support methods to suit
- Multi-lingual staff with excellent communication/language skills
- Offering advice and guidance on building strong communities
- Focused on total customer and client satisfaction
Our Services
Real Solutions
With a support team proficient in English, Filipino and Korean, you can be confident that your customer’s questions will be answered efficiently and effectively.
Members of our team are meticulously trained and must pass comprehensive knowledge tests before partaking in a support role for your company – this is to ensure accuracy in all matters.
Always On Call
Answering all questions within a maximum of 2 minutes, our team strives to offer the utmost convenience and accessibility to all members of your community.
Customer Care
We pride ourselves in our ability to have a positive impact on your company, and we guarantee passion, professionalism, and positivity throughout the entirety of our work.
Contact Us For Detailed Information
- Complete Email Management
- Social Media Inbox Management
- Complete Live Chat Support
- 24/7 Support Coverage
- 7 Days Work Week
- Dedicated Project Manager
- 1 Moderator Per Shift
- Total of 5 Moderators + 1 PM
- Complete Email Management
- Social Media Inbox Management
- Complete Live Chat Support
- 24/7 Support Coverage
- 7 Days Work Week
- Dedicated Project Manager
- 2 Moderator Per Shift
- Total of 10 Moderators + 1 PM
- Complete Email Management
- Social Media Inbox Management
- Complete Live Chat Support
- 24/7 Support Coverage
- 7 Days Work Week
- Dedicated Project Manager
- 3-4 Moderators Per Shift
- Total of 15 Moderators + 1 PM